1️⃣ Information We Collect
When you engage with us — coming to our site, registering for our services, or reaching out to us for assistance — we gather some information. That could be:
- Personal Information: Your company name, phone number, e-mail address, name, billing details, and any information you supply on registration or correspondence.
- Usage Information: Browser type, IP address, device information, pages accessed, time on site, and activity.
- Payment Information: When you make a payment, your payment details are processed securely using secure payment gateways. We do not store your whole financial information on our servers.
We gather only that information that is necessary to offer and improve our services. We never ask for unnecessary personal information.
2️⃣ How We Use Your Information
- Service Delivery: To offer, operate, and sustain our services such as Bulk SMS, RCS Messaging, and other online services.
- Account Management: To sign you up for your account, authenticate your identity, and manage your subscriptions or payments.
- Communication:To answer your questions, inform you, and provide assistance. As and where you agree, occasionally we may send you a newsletter or marketing promotion. To scan the way you come to our site and services, in order to enhance user experience, functionality, and security.
- Compliance: For legal reasons, to secure you from abuse, and for correct use of services.
We never share your personal data with third parties.
3️⃣ How We Protect Your Information
- Encryption: Your sensitive information is encrypted during transmission and when stored in transit and at rest respectively to avoid unauthorized usage.
- Secure Servers: Our servers are safeguarded using up-to-date state-of-the-art security technologies such as firewalls, intrusion detection, and real-time monitoring.
- Restricted Access: Access is only allowed for authorized team members who require access to your information for concrete work purposes.
- Recurring Audits: We regularly audit and update our security measures to remain one step ahead of potential threats.
No online system can be 100% secure despite our best efforts. We ask you to keep your login credentials confidential and report to us in case of any suspected unauthorised use.
4️⃣ Sharing Your Information
- Service Providers: We might engage with reliable third-party vendors (e.g., SMS gateways, payment providers, or computer services) that assist in providing services. They are strictly governed by confidentiality agreements and deal with data solely pertaining to their service.
- Legal Compliance: We will disclose your information as the law or government regulation requires to meet legal requirements.
- Business Transfers: In case of acquisition or merger, information can be shared with new ownership, but privacy promises will be upheld.
We share your information only in limited, necessary situations
5️⃣ Your Choices & Rights
- Access: Get a copy of data we have on you.
- Correction:Update or correct incorrect data.
- Deletion: Ask us to delete from your data, unless it's necessary to retain by law.
- Opt-Out: Unsubscribe anytime from marketing emails.
- Withdraw Consent: If we process your data based on consent, you can withdraw it at any moment.
For any of these steps, all you need to do is email us at [Insert Contact Email], and we'll get back to you in a reasonable timeframe.
6️⃣ Cookies & Tracking Technologies
Cookies and tracking technologies help us make your experience more enjoyable. Cookies assist us in:
- Recalling your browser settings.
- Analyzing web usage.
- To give you personalized content.
You can set your browser to manage cookie use. Turning off cookies will slow down the site but won't prevent you from using our services.
7️⃣ Amendments to This Policy
We sometimes update this Privacy Policy to update changes in our services, law, or security measures. We'll always state such changes clearly on this page with a distinct effective date. Your continued use of our services after changes show your agreement.
